Frequently Asked Question's

Please find below a list of frequently asked questions. You can either scroll down or click on the relevent question.

General Questions

Q Where do you travel to? 
Q Do you offer evening appointments?
Q Are you available at the weekends?
Q Will the spray tan make a mess in my home?
Q Do I need to supply anything for you when you arrive?
Q Which is better gel or acrylic nail extensions?
Q Do nail extensions ruin you natural nails?

Wedding Make up Questions

Q I am very good at applying my own make up, why shouldn’t I do my make up myself on the day?
Q Why do I need a trial-run?
Q When should I book my wedding make up?
Q How soon before the wedding should I book a trial-run?
Q Which cosmetics do you use?
Q Should my make up be done after my hair is styled?
Q How can I secure my wedding date in your diary?
Q When should I pay the final balance?
Q What if I decide to cancel my booking?
Q How long does it take to do my make up on the day? 
Q What if I need to re-touch my make up during the day?
Q What if you are ill on my wedding day?

Q Where do you travel to?

A Justine travels throughout Devon, however there is a charge of 30p per mile for distances further than a 15 miles from Crediton.

Q Do you offer evening appointments?

A Yes, Justine understands that due to work etc sometimes the only chance you get to have a little pampering is in the evening. Evening appointments are very popular so please book early to avoid disappointment.

 Q Are you available at the weekends?

A Justine works Saturdays, however she is often busy with wedding bookings until the afternoon. Sunday appointments are only available for large bookings such as weddings or pamper parties.

Q Will the spray tan make a mess in my home?

A The spray tan is applied in a specialised pop up tent, this stops any solution escaping. Justine will make sure every care is taken when applying spray tans.

Q Do I need to supply anything for you when you arrive?

A Justine will bring everything she needs for the treatments you have booked, all you need to provide is enough space for her to work in.

Q Which is better gel or acrylic nail extensions?

A Gel and acrylic nails have very similar results. They can lengthen short nails, strengthen nails, and make your hands look how you’d like them to.

Both gel and acrylic nails have their advantages. The same method of preparing the natural nail is used but the application is different. Both need to be infilled every 2 weeks or so. Opinions on which is stronger differ from person to person. Acrylics are very durable and not very flexible, whereas gel nails are slightly less stronger and more flexible. One advantage of gel applications is that they are odourless whereas the acrylic smell can be overwhelming for some. Acrylic nails can be soaked off in acetone, most gels need to be filed off by a professional. If you are still unsure which is best for you then contact Justine for more details.

Q Do nail extensions ruin you natural nails?

A If nail enhancements are applied by a professional who is fully qualified and experienced then your natural nails should not be damaged, major damage can be caused if an inexperienced nail technician files away too much of your natural nail plate or by clients picking or biting them off themselves rather than have them removed by a professional.. If you are careful with your nails, follow the recommended after care and apply good cuticle oil then your nails will be healthy underneath the enhancement.

Wedding Make up

Q I am very good at applying my own make up, why shouldn’t I do my make up myself on the day?

A This is such an important day and you are likely to feel very nervous and it’s not easy applying make up with shaky hands, allow Justine to take away some of the stress so you can have a few minutes to relax and be pampered on your special day.

Q Why do I need a trial-run?

A It's important to see how your make-up will look and also react with your skin. the trial lasts between 1-2 hours, you are able to discuss your requirements with Justine and try out ideas to match your wedding theme.

Q When should I book my wedding make up?

A Due to volume of enquiries, it is wise to book as soon as possible, bookings can be taken up to a year ahead.

Q How soon before the wedding should I book a trial-run?

A Trials are usually held 3-4 months before the wedding day, but can be sooner or later if desired.

Q Which cosmetics do you use?

A Justine prefers to use a selection of cosmetic brands that have been tried and tested for their durability & finish. These include Airbase, M.A.C, BeneFit, RCMA, MUD, Este lauder, Boots N0 7, Christian Dior, Yaby, Laura Mercier, and many more. If you have sensitive skin or have experienced problems with any of the cosmetics listed above, please inform Justine

Q Should my make up be done after my hair is styled?

A Yes, it is best to have your make up applied last so it still looks fresh.

Q How can I secure my wedding date in your diary?

A You can secure a date in the diary by sending a £30 booking fee. (Please note this is non-refundable)
sorry, but dates cannot be held open without a payment of the booking fee.

Q When should I pay the final balance?

A The balance is payable anytime prior to or on your wedding day by cash or cheque. Credit card payments cannot be taken.

Q What if I decide to cancel my booking?

A You must notify Finishing Touch of a cancellation in writing AS SOON AS POSSIBLE. Please note that the booking fee is non-refundable or transferable in the event of cancellation.

Q How long does it take to do my make up on the day?

A It varies but on average it takes about 40mins for the bride and thirty minutes per person for the bridal party.

Q What if I need to re-touch my make up during the day?

A Your make up has been applied to last all day, however you may need to purchase some blotting sheets to absorb any oils on the skin and it is a good idea to buy the same lip colour that Justine applies to you as after eating, drinking, and greeting people you will more than likely need to re apply your lip colour.

Q What if you are ill on my wedding day?

A In this unlikely event every step would be taken to find another make up artist to assist you. If this was not possible, you would be given a full refund.